Refund Policy – PokePlugZa

Refund Policy


All items purchased are as displayed on the website. Refunds will not be issued once purchase is made, unless an item is not able to be delivered. 


Please contact us via email within 7 days (of receiving your item/s) for returns and exchanges.

To be eligible for a return, your item must be unopened, and be in the same condition that you received it. All returns must be shipped back to us within 5 business days from the time you make contact with us at the cost of the buyer.