Terms & Conditions

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://pokeplug.co.za website (the “Service”) operated by PokePlugZA (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Shipping

PokePlugZA usually ships to any location in South Africa the next day. However, subject to availability of staff, congestion of orders, a customers vicinity to major cities and courier delays: please expect up to two working days for processing and up to a five working days for shipping.

EFT/Bank Payments

If a customer making a purchase chooses the EFT/Bank Payment option, they have two days within which to make the payment and send the Proof of Payment to the PokePlugZA email address. If the payment and payment notification is not made by then, the order will be cancelled and the purchased items put back on sale.

Pre-Orders

PokePlug ZA (Pty) ltd allows for the purchasing of pre-ordered items before their release date. Pre-ordered item arrival dates are often delayed due to production or shipping delays beyond our control, and we take no responsibility for delayed pre-orders that have not arrived at our business as yet. We will keep customers regularly informed as we receive information on their orders.

All pre-order purchases are non-refundable. This includes partial payments (deposits) made for pre-orders. The outstanding amount for partial payments is due two weeks before the expected arrival date for orders. Customers who made partial payments will be notified of the expected arrival date and receive a final payment notification at least two weeks before the estimated arrival date of the product(s). If the outstanding balance for their order is not already cleared upon receipt of the final payment notification, customers will have one week to pay the outstanding balance of their order upon receiving the final payment notification. Should the outstanding balance not be paid within one week of the customer being notified of the final payment and expected arrival date, we reserve the right to cancel the order with no refund of the deposit.

Price Fluctuations on Pre-Orders

Due to the nature of receiving much of our product from distributors who ship from overseas, the price of shipping, freight and currency fluctuations mean that the cost of product sometimes changes as we receive it from our distributors. This means that what was originally cost price may increase upon the shipment arriving in South Africa. PokePlug ZA (Pty) ltd reserves the right to increase or decrease prices in line with these shifting changes of cost from our distributor and will inform customers of these changes prior to shipping out orders. Should the changes in price not be accepted by a customer, they will receive a full refund at request.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of PokePlugZA and its licensors.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by PokePlugZa.

PokePlugZA has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that PokePlugZA shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law

These Terms shall be governed and construed in accordance with the laws of South Africa without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.